Customer Service

Customer Service


The Stinking Rose Store is dedicated to providing our customers with a superior level of service. Please see below for the ways in which we can assist you.

 

We Want to Hear From You


Couldn't find what you were looking for? Have a great idea for a new product? We value your feedback and want to hear from you. To let us know how we can improve your shopping experience, or to ask a specific question about your order, email us.

 

Contact Us


Contact Customer Service:

by phone: 415.781.7673 x722
Monday and Wednesday, 9:00 am - 4:00 pm (PT)

by email: comments@thestinkingrose.com

Shipping & Processing

Our shipping and processing charges are intended to compensate our company for processing your order, handling and packing the products you purchase, delivering them to you, and covering related overhead. All purchases are shipped from our San Francisco restaurant location on weekdays to arrive within five to seven business days of receipt of the order.  All orders placed after 3:00pm (PT) will be processed the next business day.  We regret that we cannot ship to a P.O. BOX addresses or foreign countries.
 

 

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